We deeply value each and every one of our customers, placing your shopping experience at the forefront of our priorities. We are committed to providing exceptional service and will make every effort to dispatch your order as swiftly as possible, ensuring you receive your purchases with minimal delay.
Confirmation:
Our service extends globally, meaning all orders can be shipped to any corner of the world. Once your order has been authorized and verified, a confirmation email will promptly be sent to the email address you provided during checkout. This verification process allows us to begin preparing your order immediately. Given this tight turnaround, making changes or cancellations to your order can be challenging. However, rest assured that we will always do our utmost to accommodate your requests whenever feasible.
Shipping Cost:
We are delighted to offer free shipping worldwide, making it easier and more affordable for you to enjoy our products no matter where you are.
Shipping Processing:
Typically, it takes us 2-4 business days to process your order. Please bear in mind that weekends and holidays are not counted as business days. After your order is dispatched, you will receive an email notification containing a tracking number, allowing you to monitor its progress.
For standard free shipping to the United States, delivery is estimated to take 5-8 business days, with an additional 5-7 days for remote areas such as Hawaii, Alaska, and other islands. For European countries, the estimated delivery time is 10-15 business days, with a potential delay of 2-5 days due to the ongoing COVID-19 situation.
Please note that the total delivery time is the sum of the processing time and the shipping time. Shipping times are estimates and commence from the date of dispatch, not the date of order. Delays may occur due to factors such as an invalid address, customs clearance procedures, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.